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home > quality guarantee

Quality Guarantee
                             


 

Gates : Red Hat and EC Council Training Partners in Mumbai India offers Cisco Security Training at competitive prices.

We are confident our trainings will impart knowledge and enhance your career. We are so confident of our methodology and processes that we are willing to GUARANTEE it. Our guarantee is that you will pass your exams in the first time else we will give you an exam preparation class conducted by our expert instructors absolutely FREE.

Our objective is that every training participant,

  • Will complete our trainings and Certifications thoroughly satisfied with the quality of the learning experience.
  • Be totally confident that the objectives of the trainings have been achieved and can be applied successfully in the workplace.

Gates guarantees the quality of its training services and provides value for your training fees.

  • Students who have not mastered the subject matter may repeat the course free of charge.
  • If during the first day of a course you are not satisfied and wish to withdraw, notify the instructor, return all course materials, and get a 100% refund.
  • Students who have questions after class are welcome to call and ask the inevitable questions which come up back on the job.

We undertake the following steps to ensure that we deliver the quality trainings as per our promise:

  • All aspects of the training process, such as the production of courseware, course administration, and delivery of training, are constantly monitored.
  • If the learning progress of the class participants does not correspond to the expectations, our instructors lead feedback discussions, which aim to clarify critical situations and help guarantee optimal learning success.
  • Your opinions and comments on the training process are very important to us. After every module completion, we take feedbacks from students as well as instructors to see if the content is transferring from trainer to class participant in a satisfying manner. Also the lab infrastructure quality is adhered to through these feedbacks. This is done by encouraging participants to fill up a detailed questionnaire. This enables us to measure how effective our trainings are, and to ensure that every participant's needs have been fulfilled. As part of our quality procedures, every form is checked and dealt with appropriately.
As a result, the management has a constant overview over the trainings. Controls are in place to recognize and correct problems at the earliest possible stage. Procedures are continually monitored and reviewed to better support the need and demands of our clients.

We ensure that we capture as much information from this system as we can, so that we can continually improve our service to our customers.


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Gates Training Institute : Red Hat and EC Council Training Partners in Mumbai India offers Cisco Security Training at competitive prices.